This video shows how to set up your PC to record the IP address of a ‘Windows Support Department’ (or similar) support scammer.
If more people could record their IP addresses, the more prosecutions we can secure the fewer calls we will get and the fewer victims they will rip off.
VirtualBox: http://virtualbox.org
Wireshark: http://wireshark.org
Mini VoIP recorder: http://www.siprecorder.com/index.php
Zoiper: http://www.zoiper.com