The capture of the fraud from a cold call from an India-based call center. This call was from smartsupportguys.com, which claimed that my PC had an infection and that I needed to pay £169.99 for unnecessary software and support.
I have made the whole recording available if you’re from a law enforcement agency or have been scammed and need more evidence about this firm’s activities. This version highlights the scam at work.
I used an expendable virtual machine and allowed them to remotely access the device, so no personal data was at risk; I’ve had a few similar companies who attempted to delete stuff once their scam was rumbled.
